Ask Carlos Munoz, the one man show that owns and manages Helmex, what he loves most about his work, and it’s getting involved in his client’s project.
“Everything that is involved in my client’s renovation, especially when we choose the fittings” is what inspires Carlos every day.
The Helmex showroom in Surrey Hills, Victoria, showcases some of the most beautiful and luxurious bathroom and kitchen product available for your home renovation. Carlos has a range of stunning tapware, baths, basins, door hardware and accessories that are often unavailable elsewhere.
Although the shop front is unassuming, inside is a very different story. If you’re a keen renovator or looking for the perfect product, walking into the Helmex showroom is akin to a little kid walking into a candy store; everything is on display for you to feel, touch and see.
Helmex not only offers amazing product; Carlos is also on hand to help out with all aspects of your extension or renovation. From an architect to an interior designer, Carlos can provide you with a full design service and incredible customer service. “Since I started this business my philosophy has been very simple: to provide the best options possible to our customers and to provide a quality of service above our customers’ expectations. Above all, the Customer Service at Helmex and the attention to detail is close to none; it will always make us stand out from our competitors” said Carlos.
Carlos has worked in the industry for over 6 years and since he started, has seen a shift in the way people are renovating their homes and the products they are after. More and more, people are after luxury, rather than the bare minimum. “In the last two years, the freestanding bath has become very popular” he says. Bathrooms, in particular, have become a place of luxury and serenity for many home owners today, and the freestanding bath is the ultimate representation of this.
The one secret that Carlos believes will help home renovators achieve what they set out to is simple; “Every renovation or development, there is always one secret. It’s the time you put into finding the right product at the best quality and best price possible.”
"Carlos has been very helpful in helping us designing our bathrooms and he always took the time with us to go through different solutions, products, etc,. Or he would recommend us directly with a third party who could help us. The products bought from Helmex have always been of high quality and delivered promptly. 5 years down the track, those products are still in mint conditions and fully working. Through the years, Helmex has become our bathroom shop when it comes to renovations.I would highly recommend Helmex and Carlos."
Eric Mistral, Senior System Engineer, Air Systems.
Liquid Design has had an association with Helmex for almost 10 years now, and through-out this period, and many projects later, have found Carlos, his product range, and customer service to be outstanding. Working in such a competitive market as we do, it’s very important for us to have access to stock on demand, delivery on time and immediate replacement of goods when required. Helmex not only achieves this but continually exceeds our expectations, time and time again. Without Helmex and their variety and selection of fittings, our custom designs would not have the “unique appeal” they do.
Terry Martinesz, Director, Liquid Design.
I have used the services of Helmex for several development projects and have found their products of high quality and the prices very competitive, the service that Carlos offers is also very high and he is always available to help with any query, i would not hesitate to use Helmex for my future development projects.
Brent Flannagan, JBD Developments Pty Ltd.
We have found Helmex to provide a great quality product range, at competive prices but more importantly they give fantastic customer service. Their innovative visionary and artistic flair has been extremely helpful when choosing products for bathrooms, kitchen, lighting to hardware, with different projects lending themselves to distinct designs. Helmex's range has it all!
Sucott Pty Ltd.