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Online Mattress in a Box Reviews

March 16, 2017
Online Mattress in a Box Reviews

Relax, YOU'RE ABOUT TO FIND THE MATTRESS OF YOUR DREAMS.

If you’re looking for a new mattress chances are you have come across the brand called ‘Mattress in a Box’. We have gone out and spoken to all of the major retailers of Mattress in a Box across Australia to find out more about this new style of mattress why it is taking Australia by storm. First up though, just what Mattress in a Box?

What is a Mattress in a Box?

Mattress in a Box is exactly what the name implies, it’s simply a mattress compressed into a box much smaller than its fully extended size! Great, I hear you say, but what’s so wonderful about this famed mattress and why has it become so popular of late?

Mattress in a Box is a new style of mattress that is easy to order, easy to manoeuvre, easy to set up, super comfortable to sleep on and built to last.

Why buy a bed in a box mattress instead of a normal mattress?

Because buying this mattress couldn’t be simpler. Gone are the days of trapesing from mattress store to mattress store. A Mattress in a box can be ordered online delivered right to your front door.

Due to its compact packaging, this type of mattress is much easier to move into a smaller space or up a staircase. Plus, Mattress in a Box are able to offer a better product at a lower price due to savings on freight and storage.

Who are the key players selling in Australia?

Key question - Who offers same day mattress delivery in Australia?

Looking for a mattress to accommodate guests at short notice? You can have a mattress delivered to your door within 24 hours without having to leave the house!

Hugo Sleep offer same day delivery to Melbourne and 1-5 days for all other states.

Koala can offer a 4 hour turn around delivery to metro areas of Sydney, Brisbane, Adelaide, Melbourne & Perth, with 1-5 Days for other areas.

Which Mattress in a Box is right for you?

So you may have gone from knowing very little about Mattress in a Box to now having a buffet of suppliers to choose from. So how do you decide which Mattress will be best for you?

That’s easy! We have done all the leg work and complied a chart of comparisons which covers prices, warranties, comfort level, delivery times and trial periods.

Below is a summary of the key points about each of the Mattress in a Box companies.

Mattress Retailers Trial Period Warranty Delivery Time* Mattress Construction/Style Level of Firmness Price for a Queen Size
Ergo Flex 30 Days 10 Years 2-4 days to major metro areas Premium high density visco elastic memory foam comparable with tempur Medium/firm zero partner disturbance $949
Hugo. 3 month in-home trail 10 year warranty backed by Australian manufacturer Same day delivery Melbourne, 1-5 days for the rest of Australia Gel latex, quick response gel memory foam & high density support foam Universally comfortable medium $1,095
Koala 120 Nights 10 Years 4 hours in Sydney, Brisbane, Adelaide, Melbourne & Perth.
1-5 days outside.
Breathable polyurethane foams. Bottom layer high density. Top layer: kloud comfort Medium/firm zero $950
Luxi 180 days 10 years 2-5 business days Memory foam with layer of latex & base foam All three comfort levels in one $1,399
Onebed 125 days 15 years Same day Sydney, Brisbane, or Melbourne. 3-5 days outside 3 layers: polyurethane base, memory foam center, and a latex layer on top Medium/firm $1,100
Sleep&Co 90 days 10 years 1-2 business days S3 memory foam (latex, memory foam and high density foam base layers). S4 hybrid (5 zones with gel infused memory foam and natural latex layers) S3 memory foam: Firm/Medium, zero partner disturbance. S4 hybrid: firm/medium, low partner disturbance. S3 memory foam: $999. S4 memory foam: $1099
Sleeping Duck 100 nights 10 years 5 days to SA, NSW, VIC & ACT
6 days to QLD
8 Days to TAS & WA
Hybrid design - four sections: bamboo fabric topper, latex & memory foam, high density foam, 5 zone pocket springs Customisable mattress, offering firm, medium and sofa option Medium/firm options $1349. Half/half option $1549
Ecosa 100 days 15 years Same day Melbourne, Sydney, Brisbane and Perth. 1-5 days to rest of Australia Natural latex, G-7 gel memory foam & extra breathable HD support foam Medium-firm, firm and extra firm $1099

*Approximate delivery times for full details see below.

Online Mattress in a Box companies reviewed:

Each of the retailers we have featured in this article were kind enough to respond to a Q & A that we sent them. The table above is a summary of their answers. If you are interested in knowing more about a particular supplier, we have included their full answers to our Q & A below. We hope this information makes choosing your new mattress as easy as clicking the BUY button.

Online Mattress in a Box Companies Reviewed Ergo Flex

Ergoflex Australia Ergo Flex
Do you offer a trial period? How many days? Yes, 30 days. Returning a mattress is also free from all locations in NSW, VIC, ACT and SA as well as the Gold Cost, the Sunshine Coast, Brisbane, Darwin, Perth and most of Tasmania.
What's the warranty on your product? 10 years
What's your delivery time? Varies upon state and location. For major metre areas next day to Sydney, Brisbane, Canberra, Melbourne, Newcastle, Gold Coast, Sunsine Coast, 2 days to Adelaide, 3-4 days to Perth, Hobart, Cairns, and Darwin. After hours and Saturday delivery also available.
How many consumer reviews do you have as at Feb 28 2017? In Australia, 1,195, worldwide over 5,000
What's your average rating from your consumer reviews as at Feb 28 2017? In Australia: Feefo 4.7, Product Review 4.6, YotPo 97%
What is the style/construction of your mattress? Eg. Pocket spring, or memory foam Premium High Density Visco Elastic Memory Foam Mattress
Any unique/special features of your mattress? 1. The only online memory foam mattress comparable with Tempur 2. A luxury 9cm deep of high-density memory foam, with a density rating of 85kg/m3 - the most premium of all online mattresses in a box
3. The first and original online mattress in a box retailer in Australia having launched here in 2010 and in the UK in 2006. In fact we are the only online mattress in a box company in the world with over ten years of experience. This means unique to us we are the only online company that knows whether their mattresses stand up to their 10 year guarantee claims
4. Zero partner disturbance – has always been standard
5. Recommended by health professional across Australia - ideal for sufferers of back pain, fibromyalgia, circulation problems or joint complaints
6. Thousands of 5* reviews from customers across the world – including from Australia, New Zealand, Hong Kong, China, Singapore, Thailand, the Philippines, UAE, the UK, across Europe, South Africa, the USA and Canada.
7. Asthma and allergy friendly
8. Removable & Washable TENCEL® Woven Cover
Do you class your mattress as firm, medium or soft? Any other comments. Medium/ firm
What’s your price for a queen sized mattress before any discounts? $949

Click here to view mattresses from Ergoflex.

Online Mattress in a Box Companies Reviewed Hugo Sleep

Hugo Sleep Hugo.
Do you offer a trial period? How many days? Yes, 3 month in-home trial with free & simple returns.
What's the warranty on your product? 10 year warranty backed by our Australian manufacturer
What's your delivery time? Same day for Melbourne, typically 1 – 5 business days for the rest of Australia.
How many consumer reviews do you have as at Feb 28 2017? <50 un-paid reviews
What's your average rating from your consumer reviews as at Feb 28 2017? 5 star
What is the style/construction of your mattress? Eg. Pocket spring, or memory foam Gel latex, quick response gel memory foam & high density support foam.
Any unique/special features of your mattress? - Proudly Australian made
- Gel infused layers of Hugo stay cool overnight
- No partner disturbance design
- The perfect blend of latex & memory foam, the two highest rated materials in mattress construction
Do you class your mattress as firm, medium or soft? Any other comments. Universally comfortable medium
What’s your price for a queen sized mattress before any discounts? $1,095

Click here to view mattresses from Hugo Sleep.

Online Mattress in a Box Companies Reviewed Koala

Koala Koala
Do you offer a trial period? How many days? We do, for 120 nights.
What's the warranty on your product? 10 years
What's your delivery time? If you live in a metro area, we offer 4 hour delivery in Sydney, Brisbane, Adelaide, Melbourne and Perth. THe rest of the areas take between 1-5 business working days for delivery.
How many consumer reviews do you have as at Feb 28 2017? 4606 reviews on our website through Yotpo.
What's your average rating from your consumer reviews as at Feb 28 2017? 4.8 stars out of 5
What is the style/construction of your mattress? Eg. Pocket spring, or memory foam It’s made of our own proprietary blend of breathable polyurethane foams. Made with two layers, the bottom layer is a higher density and designed for support. The top layer is our ‘Kloud Komfort’ layer that is a lower density, medium foam that has zoned ventilation and feels like you’re sleeping on a cloud.
Any unique/special features of your mattress? We have zero partner disturbance technology. If you’ve seen the famous wine glass video, that’s our video and it means you can jump non stop and your partner won’t feel it lying down next to you. The cover is breathable and washable, and the mattress is GECA certified and non-toxic.
Do you class your mattress as firm, medium or soft? Any other comments. Our mattress is classed as medium-firm, though most people describe it as sleeping on a supportive cloud. It hugs you in all the right places and aligns your body to exactly where it should be for the perfect night’s sleep.
What’s your price for a queen sized mattress before any discounts? A queen mattress without any discount is $950.


Online Mattress in a Box Companies Reviewed Luxi Sleep

Luxi Sleep Luxi
Do you offer a trial period? How many days? Yes, 180 Days (Market-leading sleep trial period)
What's the warranty on your product? 10 Year Full Product Warranty
What's your delivery time? 2-5 business days
How many consumer reviews do you have as at Feb 28 2017? 42 reviews
What's your average rating from your consumer reviews as at Feb 28 2017? 4.8 (Out of 5)
What is the style/construction of your mattress? Eg. Pocket spring, or memory foam Memory foam predominately with a layer of latex and base foam
Any unique/special features of your mattress? Yes, The LUXI Mattress is the only adjustable memory foam mattress-in-a-box giving you all 3 possible feels - soft, medium or firm.
Do you class your mattress as firm, medium or soft? Any other comments. The LUXI has all 3 comfort levels in the ONE mattress. (as per above)
What’s your price for a queen sized mattress before any discounts? Queen LUXI is normally $1399 (Including GST and Free Shipping)

Click here to view mattresses from Luxi Sleep.

Online Mattress in a Box Companies Reviewed Onebed

Onebed Onebed
Do you offer a trial period? How many days? Yes. 125 days. Here’s how the Trial Period works: You must try Onebed for a minimum of 30 days before being eligible for a return. You can contact us to return your mattress after 30 days (1 month) and within 125 days (4 months) if you’re not absolutely satisfied with your Onebed. A charity of our choice will pick up your Onebed at your address, and after confirming pick-up, we’ll send you a full refund.
What's the warranty on your product? 15 years. Onebed will repair or replace (without cost to you) a mattress which is found to be defective within 15 years from the date of purchase.
What's your delivery time? Same day delivery is available if you're in Metro SYD, BRISBANE, or MELBOURNE. Give us 3 to 5 business days if you're not.
How many consumer reviews do you have as at Feb 28 2017? We have a total of 352 reviews: 22 via productreview.com and 330 via our website, all of which are from verified customers who’ve actually purchased and used Onebed.
What's your average rating from your consumer reviews as at Feb 28 2017? Our 352 total reviews rate Onebed at 5/5 stars.
What is the style/construction of your mattress? Eg. Pocket spring, or memory foam Onebed is made of 3 layers: We have a polyurethane base, memory foam center, and a latex layer on top. Although, we classify our mattress as a memory foam mattress.
Any unique/special features of your mattress? Motion Isolation: This allows you to move in and out of bed without disturbing the other parts of the mattress surface. Latex Top Layer: Provides breathability and a comfortable bounce. Certified safe for use via: STANDARD 100 by OEKO-TEX®. Certified safe for use via: CentriPUR-US.
Do you class your mattress as firm, medium or soft? Any other comments. Medium-firm, but more on the firm side. We would say it’s a 7.5 out of 10, 10 being very firm. Our top latex layer provides a nice cheeky bounce.
What’s your price for a queen sized mattress before any discounts? $1,100

Click here to view mattresses from One Bed.

Online Mattress in a Box Companies Reviewed SleepandCo.

Sleep & Co. Sleep&Co
Do you offer a trial period? How many days? Yes, a free 90 days trial with Free delivery and Free returns. Any returned mattresses are donated to Salvos.
What's the warranty on your product? 10 years
What's your delivery time? 1 to 2 days
How many consumer reviews do you have as at Feb 28 2017? 30
What's your average rating from your consumer reviews as at Feb 28 2017? 4.8/5
What is the style/construction of your mattress? Eg. Pocket spring, or memory foam We have two mattress-in-a-box products:
- S3 Memory Foam (breathable & springy Dunlop latex layer, a conforming memory foam layer and high density foam base layer)
- S4 Hybrid (1,800+ pocket spring base arranged over 5 zones of firmness combined with gel infused memory foam and natural latex layers)
Any unique/special features of your mattress? - S3 Memory Foam uses foams that are certified by Certi-PUR US.
- S4 Hybrid uses foams that are certified by Certi-PUR US.
Do you class your mattress as firm, medium or soft? Any other comments. The S3 Memory Foam is Firm/Medium. It has zero partner disturbance.
The S4 Hybrid is Medium/Firm. It has low partner disturbance.
What’s your price for a queen sized mattress before any discounts? S3 Memory Foam $999.
S4 Hybrid $1,099.

Click here to view mattresses from Sleep & Co..

Online Mattress in a Box Companies Reviewed Sleeping Duck

Sleeping Duck Sleeping Duck
Do you offer a trial period? How many days? All of our mattresses come with a 100 night trial and guarantee. The 100 nights start once the mattress has been delivered. This includes a 100% money back guarantee, and free firmness swaps.
What's the warranty on your product? Our mattresses are unique products that require a unique warranty. Our mattress warranty is 10 years.
What's your delivery time? We offer an Australia wide courier service for all our products.
- Melbourne; Sydney - Within 5 business days.
- Greater Victoria; Greater NSW - Within 5 business days.
- Canberra; Adelaide - Within 5 business days.
- Brisbane - Within 6 business days.
- Perth; Fremantle; Hobart; Launceston - Within 8 business days.
Delivery is FREE to these locations. If the delivery is outside these locations, please allow up to 10 business days.
How many consumer reviews do you have as at Feb 28 2017? 1000+
What's your average rating from your consumer reviews as at Feb 28 2017? 4.9 / 5
What is the style/construction of your mattress? Eg. Pocket spring, or memory foam The Sleeping Duck mattress is a hybrid design. Incorporating 4 material sections:
- Bamboo Fabric Topper
- Latex & Memory foam (comfort layer)
- High density foam (firmness layer)
- 5 Zone Pocket Springs (for key body area support and no partner disturbance)
Any unique/special features of your mattress? This is the world’s first customisable mattress. Every person sleeps a little differently. Which is why we offer you the opportunity to customise the mattress depending on your personal sleep needs. You can change the firmness at any time if you feel that your initial firmness choice isn’t right.
Do you class your mattress as firm, medium or soft? Any other comments. Because of the customisable nature of our mattress, we can offer a firm, medium and soft option. You can also change this firmness at a later date should you wish, or feel the initial firmness isn’t right.
What’s your price for a queen sized mattress before any discounts? Queen Sized Medium / Firm options - $1,349 Queen Sized Half/Half option - $1,549

Click here to view mattresses from Sleeping Duck.

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Ecosa Ecosa
Do you offer a trial period? How many days? 100 days
What's the warranty on your product? 15 years
What's your delivery time? Same day delivery Melbourne, Sydney, Brisbane and Perth (metro areas). 1 - 5 days for the rest of Australia.
How many consumer reviews do you have as at Feb 28 2017? 2400+ on Google review & Yotpo
What's your average rating from your consumer reviews as at Feb 28 2017? 4.9 stars out of 5
What is the style/construction of your mattress? Eg. Pocket spring, or memory foam Natural Latex, Ecosa G-7 memory foam, extra breathable HD support foam
Any unique/special features of your mattress? Adjustable firmness between medium-firm, firm and extra firm
Fire resistant without chemical used - passing CFR 1633 standard
Water proof & dust mite proof inner mattress protector
Zero partner disturbance
Do you class your mattress as firm, medium or soft? Any other comments. Medium-firm, firm and extra firm (adjustable)
What’s your price for a queen sized mattress before any discounts? $1099

Click here to view mattresses from Ecosa.


House of Home would like to thank each of the listed companies for participating in our review of what’s available when you are looking to buy a mattress in a box in Australia.

We hope you found this article helpful and you will now be able to sleep easy If you are ready to start building your wishlist of products, then be sure and check out our Mattress product range.


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Image Credits: Header image by ecosa.com.au | All other images provided by the retailers listed above.

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