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HOUSE OF HOME MARKETPLACE PTY LTD

Last updated 21 November 2018

Version 2.1

This Cookie Policy sets out how House of Home Marketplace Pty Ltd (an Australian company, ACN 606 462 873) (“we”, “our”, “us” or “House of Home”) uses cookies and other similar technologies on our website located at https:// www.houseofhome.com.au, our mobile applications, and any other services that we offer from time to time in connection with any of the foregoing (collectively, the “Site”).

To the extent that information collected through our use of cookies and similar technologies constitutes personal information, the provisions of our Privacy Policy apply to that information. You can access our Privacy Policy here.

We are committed to being transparent in relation to how we collect and otherwise handle your personal information. We want our Site to be as informative, user-friendly and personal as possible. Our use of cookies and similar technologies as described in this Cookie Policy helps us achieve this goal.

Whenever you interact with our Site, we automatically receive and record information on our server logs from your browser including your IP address, “cookie” information, and the page you requested.

When you visit our Site we will seek your consent to our use of cookies.

Cookies and types, we use

Cookies allow our Site to deliver a more personalised user experience including by enabling targeted advertising. Cookies also allow our Site to remember your settings and your preferences to enable a more user-friendly experience.

Cookies are small text files sent to your browser and stored by your browser on your computer or other device by an email that you open or the websites you visit. These cookies are anonymous, and they collect information that on its own will not identify you.

Cookies save data such as your Internet Protocol (IP) address, the geographic location associated with your IP, the date and time you visited our Site, pages or advertisements you viewed, the URL of the website you viewed prior to visiting our website and the type of browser you use. There are several different types of cookies that may be used on our websites.

  • Strictly Necessary Cookies are essential to enable navigation around our Site and use its features. Without these, we would be unable to provide you with certain features.

  • Functionality Cookies allow our Site to remember choices you have made and helps to provide an enhanced, more personal experience of our Site.

  • Performance Cookies help us to improve our Site and our online services. These cookies gather information about how our Website is used, including which pages you visit most often. These cookies are anonymous, which means that they won’t collect information which identifies you.

  • Targeting and Advertising Cookies are used to help us better understand our advertising campaigns and how we can make these more relevant to you. These cookies will not collect information which personally identifies you.

We may also use web tracking and analytics tools on our Site to generate detailed statistics about traffic to our Site and the pages that users access.


What we use cookies for


We use cookies and similar technologies to:

  • enhance your experience on our Site by remembering your preferences;

  • support the functioning of our Site (including secure services for online transactions);

  • track how users use our Site and interact with our advertisements;

  • understand how our Site is functioning and inform us of improvements to our Site; and

  • gather data that helps us deliver advertising content relevant to your interests.

When we collect usage information (such as the number and frequency of visitors to our Site and to which pages within the Site), we only use such data in aggregate form and in a manner that assures your anonymity. We may provide this aggregate usage information to our partners who may use this information to understand how often and in what ways users access and use our Site, so that our partners can endeavour to provide users with a better online experience. For example, we may place a cookie on your device or browser that records what products have been accessed on our Site by your browser or device, and then we may provide that information, in de-identified form, to a third party website, to allow that website to serve ads to your browser or device for similar products that are available from us or from third parties.

Third parties such as our advertising partners may also transmit cookies to your computer or device when you click on ads that appear on our Site (“Third Party Cookies”). This Cookie Policy does not cover Third Party Cookies.

Web beacon

We may also deliver a file to your browser or device (known as a “web beacon”) through the Site from an advertising network we have contracted with. Web beacons allow advertising networks to provide anonymised, aggregated auditing, research and reporting for us and for advertisers. Web beacons also enable ad networks to serve targeted advertisements to your browser or device when your browser or device visits other websites. These web beacons may, for example, log that you have viewed a certain product on our Site using your browser or device, and then show you an ad for similar products when you browse to another website. Because your web browser must request these advertisements and web beacons from the ad network’s servers, these companies can set, view or edit their own cookies, just as if your browser or device had requested a web page from their site. Many ad networks participate in the Network Advertising Initiative (“NAI”), a cooperative of online marketing and analytics companies committed to building consumer awareness and establishing responsible business and data management practices and standards, and such NAI members may allow you to opt-out of cookies or web beacons they deliver. Again, we do not control the policies of any third parties, including advertising networks.

We do not honour “do-not-track” signals from internet browsers or other consumer choice mechanisms regarding the collection of behavioural tracking data.

Managing cookies

You can manage cookies on your computer or device through your browser settings. You may be able to change the preferences on your browser or device to prevent or limit your device’s acceptance of cookies but doing so may prevent you from taking advantage of our Site’s best features or accessing part or all of the Site.

You can delete cookies stored on your computer or change your privacy settings at any time via your browser settings. Please refer to your browser’s “help” or “support” site for more information on how to delete saved cookies and allow or block cookies.

We have no control over Third Party Cookies. If you are concerned about Third Party Cookies generated by advertisers, your browser may allow you to block Third Party Cookies. Please review your browser settings to block Third Party Cookies. If you block Third Party Cookies you may no longer receive targeted advertising.

Changes to our Cookie Policy

We may update our Cookie Policy from time to time. If we make changes to our Cookie Policy, we will notify you by posting an announcement on our Site or contacting you directly via email or other means.

Contact us

If you have any questions or concerns regarding our Cookie Policy, please contact us by email to info@houseofhome.com.au

We will make every effort to resolve your concerns.

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