Cotton top and cotton fill ensures cool sleeping comfort. Easy care- machine washable and electric blanket safe. Intricate floral quilting pattern.Also available in Mattress Protector -includes 7 sizes: S, KS, D, Q, K, SQ, SK & UK (Ultra King is designed for 203 x 203cm mattresses).Made in China.
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Pillow Talk is 100% Australian owned and operated and one of the largest home linens specialists in the country. We started from humble beginnings with one small store in Brisbane's Ann Street back in 1977 and have continued to grow into a well-regarded household name that is the first port-of-call for many Australians. Pillow Talk is an Omni-channel operator providing our customers both a visual journey via our 57 stores around the country, as well as a convenient Online and mobile store.
We provide a complete range of “good, better, best” with an emphasis on quality, style and value for our many customers. We pride ourselves on our ability to cater for every Australian home – whether you are a large family with young children, a first home buyer looking to make your new house a home, or just wanting to update that special space.
We understand that no homes are the same and dedicate ourselves to finding and creating the perfect pieces to accompany your family's memories in your own space. From historical Queenslander homes, to modern units, a beachside escape, to a Hinterland Retreat, you'll find everything you need to inspire your home in one of our many Pillow Talk stores.
The large store format allows the company to showcase the widest range of products for all homes, including (but definitely not limited to) sheet sets, quilt covers, quilts, blankets, bathroom ranges, table linens, cushions, coverlets and candles! All of these ranges are supported by an extensive warehousing structure and logistical management team.
As specialists in our industry, we carry on average over 300 different cushion designs across a myriad of colour ways and textures. We are home to more than 90 different pillows, 300-400 quilt cover designs as well as sheets in all varying qualities and thread counts – not to mention our value for money price points.
We understand the quality expected by our valued customers for everyday essential items and thus focus on maintaining the integrity of our products while combining them with style and flair. We place strong emphasis on colour palettes, textures and superior fabrics to create inspirational pieces that are both stylish and functional.
Pillow Talk (Pillow Talk Pty Ltd ABN 69 010 861 711) will acknowledge receipt of your order by confirming email. Every endeavour will be made to despatch your order by the day after it is received unless all or part of the order is waiting on stock to arrive.
Please note that all parcels ordered on our website are sent via Australia Post eParcel and require a signature upon delivery. In the event that no one is home to sign for the parcel, it will be redirected to the nearest Post Office that can facilitate it. Australia Post should leave an attempted delivery notification in your letterbox to advise you where the item can be collected from.
If you require information regarding the delivery of your parcel, please contact our Customer Service team via email at email@example.com or phone 1800 630 690 during office hours.
Depending on the distance from your nominated address to Brisbane the in-transit time should be within the range of 2-5 days from the date you receive Australia Post's confirmation of receipt of your parcel (we will advise separately for despatches outside Australia). WA & NT will generally take between 7-12 working days.
If there is to be any delay we will advise you separately by email indicating the expected despatch date.
Where we are waiting on stock to arrive for any item in a Multiple-Item-Order we will hold despatch until all items are available.
We will despatch to the address you provide to us and we cannot be responsible for the delay that will likely occur if those details are not correct in any way. If goods are returned to us by Australia Post because of an addressing error by you or non-collection, we may require you to pay a second delivery charge.
Subject to payment, property and risk in the Goods passes to you as the Customer upon delivery of the Goods to the delivery address you have nominated. Anyone at that nominated delivery address who receives the Goods shall be presumed by us to be authorised to receive the Goods.
If goods are damaged in transit (or are not received) please call our Customer Service team (1800 630 690) or email us at firstname.lastname@example.org so we can advise the best way to send replacements and for you to return any damaged goods. We will require photographic evidence of the damaged item and will require it to be sent back prior to a replacement being sent.
Exchange, Returns, and Refunds Policy
Please choose carefully before you buy. Retailers are not obliged to offer a Change of Mind refund service.
Retailers do not offer a satisfaction guarantee on any of their products, however due to their high level of customer service, they will always endeavour to keep customers happy and satisfied.Please ensure you have organised a return agreement with the retailer prior to shipping any order items back. You should have:
- Email confirmation from the retailer that they’ll accept the return
- The retailer’s shipping address to return the item to
- An agreement as to which party (the customer or the retailer) will be responsible for the cost of return shipping
- Your instructions informing us how you would like the issue resolved.
Please also make sure you provide the following details when returning a product:
- Your full name
- Your order number
- Reason why you are returning the product (please provide accompanying images where appropriate)
- Your instructions informing us how you would like the issue resolved
Please include the original order confirmation or invoice you received with your product. Also, if you haven't previously provided a contact phone number, please include this with your return. This will ensure the issue is resolved quickly, should anyone need to contact you.
If you are returning an item because it is faulty or damaged, the retailer will do their best to replace it with an identical product. If item cannot be replaced, the retailer will offer you the option of choosing another product of the same value, or provide you with a refund for the total value of the faulty product.
Please note: Standard postage fees apply to all return orders. Where the return relates to a faulty item, the replacement product will be sent out to you, at no charge, within 5 working days from the date we receive the faulty product.