Osmen Outdoor Furniture
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Balance V2 Umbrella
Size: 3.35m Diametre
Color Chocolate Olefin
This is a unique umbrella that exists in no other place in the world. German designed and globally patented, one of the most unique features of the One Touch Umbrella is the ability to open and close with one touch which has revolutionised the way outdoor umbrellas have functioned with this innovative design. This is very convenient for the end user and especially loved by a housewife. Additionally, this umbrella covers all the functions you need in a garden umbrella in the world today. You will understand why; one German lady had the motivation enough to buy one when she saw at first sight at an Furniture Show in the USA and air freighted it immediately back to Germany. The shape is so distinctive from any other umbrella available. Search One Touch Umbrella on youtube and you will see for yourself.
At OSMEN, we pride ourselves on bringing you a beautiful range of the latest in prestige all-weather furniture design.
We aim to share our passion for excellence in design, by ensuring our customers have access to the highest quality furniture and accessories.
Our dedication to world-class quality extends to service and after sales care, bringing you an unforgettable experience.
Shipping & Delivery Policy
Deliveries in Sydney Metro Area: $100 (delivery only) or $180 includes delivery, assembly, packaging removal.
Outside Sydney Metro Area: Call for Enquiries 1300 9 OSMEN
We can ship accessories to anywhere in Australia, except NT and WA. Delivery quote needs to get from shop. However, for bulky furniture, we can only ship to greater Sydney area at this moment. Please note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page. Please Contact Us for delivery costs and quotes.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Exchange, Returns, and Refunds Policy
Please choose carefully before you buy. Retailers are not obliged to offer a Change of Mind refund service.
Retailers do not offer a satisfaction guarantee on any of their products, however due to their high level of customer service, they will always endeavour to keep customers happy and satisfied.Please ensure you have organised a return agreement with the retailer prior to shipping any order items back. You should have:
- Email confirmation from the retailer that they’ll accept the return
- The retailer’s shipping address to return the item to
- An agreement as to which party (the customer or the retailer) will be responsible for the cost of return shipping
- Your instructions informing us how you would like the issue resolved.
Please also make sure you provide the following details when returning a product:
- Your full name
- Your order number
- Reason why you are returning the product (please provide accompanying images where appropriate)
- Your instructions informing us how you would like the issue resolved
Please include the original order confirmation or invoice you received with your product. Also, if you haven't previously provided a contact phone number, please include this with your return. This will ensure the issue is resolved quickly, should anyone need to contact you.
If you are returning an item because it is faulty or damaged, the retailer will do their best to replace it with an identical product. If item cannot be replaced, the retailer will offer you the option of choosing another product of the same value, or provide you with a refund for the total value of the faulty product.
Please note: Standard postage fees apply to all return orders. Where the return relates to a faulty item, the replacement product will be sent out to you, at no charge, within 5 working days from the date we receive the faulty product.