Hustle and bustle, scents and smells, rock and roll. Saigon delivers an infectious blend of Lemongrass, Orange, Lime and Bergamot, that’s as energetic and vibrant as the city itself.
Established in 2007, Swish Homewares specializes in quality home décor and giftware, including:
An Extensive Range Of Candles (Soy, Organic And Paraffin), Vases, Sculptures, Home Fragrances, Home Décor, Art Works And Wall Decor, Show Pieces, Dress Jewellery, Scarves, Cushions, Throws, Baby Gifts, And A Range Of Affordable Cards.
Our aim is to provide our customers with a calm and relaxing environment, and hopefully, a pleasant shopping experience, without any pressure to buy. We also seek to provide the best advice, and hopefully help our customers find the gift they are looking for, or perhaps something even better.
We offer FREE shipping on orders over $100.
We deliver Australia wide for a flat rate of $14.95.
We also offer express delivery for an additional $10.
All Australian orders are dispatched from the Swish warehouse in Sydney via Registered Australia Post during business hours 9am-5pm Monday – Friday.
Orders are dispatched within 1 – 2 business days from receipt of your order, depending on product availability and only during weekday business hours.
Please note: Dispatch time is provided as a guideline. Dispatch time can increase during busy periods e.g. sales, Christmas.
2 – 4 business days for delivery to: NSW, VIC, ACT
4 – 7 business days for delivery to: SA, WA, NT, QLD, TAS
We send parcels within Australia using Registered Australia Post and delivery will be attempted during normal business hours. A signature will be required upon delivery. If a signature can not be obtained, a calling card will be left with instructions on which Australia Post outlet your package can be collected from.
Next day* (metro areas)
If you require urgent delivery, for an additional $10 you may choose for your order to be sent via Australia Post Express. When ordering online, please select the “express post” option. Approximate delivery time for express Aus post is the next business day when ordered before 12pm Mon – Fri.
Please note: Order delivery times are provided as guidelines only. Rural areas may add an additional day to delivery time frames. Also, for extremely bulky orders or remote locations there may be a surcharge, this is unusual and you will be contacted for approval of the additional cost before the items are sent. If you are unhappy with the additional charge we will refund your order.
Exchange, Returns, and Refunds Policy
Please choose carefully before you buy. Retailers are not obliged to offer a Change of Mind refund service.
Retailers do not offer a satisfaction guarantee on any of their products, however due to their high level of customer service, they will always endeavour to keep customers happy and satisfied.Please ensure you have organised a return agreement with the retailer prior to shipping any order items back. You should have:
- Email confirmation from the retailer that they’ll accept the return
- The retailer’s shipping address to return the item to
- An agreement as to which party (the customer or the retailer) will be responsible for the cost of return shipping
- Your instructions informing us how you would like the issue resolved.
Please also make sure you provide the following details when returning a product:
- Your full name
- Your order number
- Reason why you are returning the product (please provide accompanying images where appropriate)
- Your instructions informing us how you would like the issue resolved
Please include the original order confirmation or invoice you received with your product. Also, if you haven't previously provided a contact phone number, please include this with your return. This will ensure the issue is resolved quickly, should anyone need to contact you.
If you are returning an item because it is faulty or damaged, the retailer will do their best to replace it with an identical product. If item cannot be replaced, the retailer will offer you the option of choosing another product of the same value, or provide you with a refund for the total value of the faulty product.
Please note: Standard postage fees apply to all return orders. Where the return relates to a faulty item, the replacement product will be sent out to you, at no charge, within 5 working days from the date we receive the faulty product.